Of course these are all good testimonials; we do occasionally get a complaint (we're human!) but they are resolved promptly and in fact we don't get that many. Our team works hard to earn these sorts of kudos and we're always thrilled when we get another one.
Customer comments display by topic, and you can click to see more on a topic of interest to you.
(These actual customer comments come from the feedback form that you see in your product delivery emails, and from unsolicited emails to customer service).
Thank you very very much for the great international rates to Thailand. I have been able to talk with my future wife-to-be for so long without having to keep spending so much. Compared to my last phone card I have been able to cut my cost by half. I was even paying more than that for a while. So when I say THANK YOU for the great rates you know really how much I am grateful. I have been able to always get through with no cut offs or busy circuits or anything negative as far as service. So I say to all of you keep up the great service and the great rates. I will keep coming back for more.
- David B. 8/3/2005
|
 |
ZapTel customer service is excellent, the people are the friendliest and most competent that I have come across from any company, well done.
- Carl W. 4/14/2006
|
I like the ZapTel service a lot, especially because it makes calling outside America (I am an immigrant) very easy, at a very good rate.
- Maarten D. 11/26/07
|
|
Thank you so much for following up on my card. I appreciate your timely help. This has increased my confidence in purchasing ZapTel products.
- Vaishali R. 11/6/2005
|
Y'all are a heaven sent! I have been referring your calling cards to all my military wife friends whose husbands are deployed. With your rates I can afford to talk to my husband a LOT
longer. Your rates are awesome and I have yet to have any purchase or usage problems. Keep up the excellent work!!
- Tasha W. 8/28/2007
|
|
Dear ZapTel - This is my 4th purchase and I just wanted to let you know how pleased I am with your service. I have had no problems at all. Reordering is so very simple, quick and reliable. Thanks for providing such a great service.
- Jean T. 8/29/2004
|
